Forbes offers an array of self service solutions to meet the ever changing needs of its customers. The series ranges from a simple electronic cheque drop box to an advanced machine with high end functionality. A multitude of transactions like bill payment, recharge, imaged receipts, value added services (download games, tones, caller tunes), customer support services (account enquiry, mini statement), complaints logging, enquiries, service requestscan be migrated from manned counters to self service terminals.
The kiosks are available in varying designs i.e., wall mounted and free floor-standing one. The other advantages include good ergonomic design, branding opportunities and use of touch screen.
The kiosk design and the application can be easily customized to meet the customer requirements.
Xpressspay Range
Xpressspay Mini :
- Microprocessor based wall mountable machine
- A replacement for the conventional wooden cheque collection box
- MICR reader
- Data entry by customer at the time of cheque deposit
- MIS of all the transactions performed during the day
- Data file available for upload to systems
- Central health monitoring
- Barcode reader
- Transaction receipt
Xpressspay Recharge :
- Recharge through cash and card
- Bill payments
- Value added services (Download games, tones, caller tunes)
- Customer support services (Account enquiry, Mini statement)
- Wall mounted kiosk
- Online connectivity
- Self care
- Additional advertisement display – optional
Xpressspay :
- Bill payments - Cash, cheque and card transactions
- Recharge through cash and card
- Barcode reader for automatic bill reading
- Payment receipts - Imaged receipts for cheque payment
- Value added services (Download games, tones, caller tunes)
- Downloads Games, Tones, Caller Tunes
- Customer support services (Account enquiry, Mini statement)
- Security Webcam for image capture of consumer
- Online connectivity
- Additional advertisement display
Xpressspay Advanced :
- Bill Payments - Cash, cheque and card transactions
- Recharge through cash and card
- Barcode reader for automatic bill reading
- Payment Receipts - Imaged Receipts for cheque payment
- Value Added Services
- Downloads Games, Tones, Caller Tunes
- Customer Support Services and Self care
- Account Enquiry, Mini Statement
- Online connectivity
- Security Webcam for image capture of consumer
- Additional advertisement display
To know more about our competencies in Self Service ,
click here