Forbes is a pioneer in citizen services automation through the use of self service transaction kiosks. The series ranges from a simple electronic cheque drop box to an advanced machine with high end functionality. A multitude of transactions likeelectricity bill payments, water bill payments, telephone bill payments, tax payments, transport services, fees, treasurychallan payments and many more can be migrated from manned counters to self service terminals.
The kiosks are available in varying designs i.e., wall mounted and free floor-standing one. The other advantages include good ergonomic design, branding opportunities and use of touch screen.
The kiosk design and the application can be easily customized to meet the customer requirements.
Benefits to Government:
- Expand reach
- Enrich customer experience
- Enhance customer satisfaction
- Track usage statistics
- Low cost per transaction
- Reduce cost of operations
Benefits to Citizen:
- Fast and easy alternative to traditional service delivery models
- 24X7 access
- On the spot proof of transaction
- Specialized offerings including payment collection through cash, cheque and card
Xpressspay Range
Xpresspay Mini :
- Microprocessor based system
- Bill and other payments through cheque
- Payment receipts
- Integration with backend systems
- Central health monitoring and MIS
Xpresspay Supermini :
- Bill and other payments through cash, cheque and card
- Payment receipts
- Online operation
- Integration with backend systems
Xpresspay Basic :
- Bill and other payments through cash, cheque and card
- Payment Receipts - Imaged receipts for cheque payment
- Integration with backend systems
- View bill, tax details, fees details etc.
- Book air/rail/bus tickets
- Duplicate bills
- Fees payment
- Treasury challan payments
- Account statement
- Recharge
- Top up
- Complaints logging
- Enquiries
- Service requests
Xpresspay Advanced :
- Bill and other payments through cash, cheque and card
- Payment Receipts - Imaged receipts for cheque payment
- Integration with backend systems
- View bill, tax details, fees details etc.
- Book air/rail/bus tickets
- Duplicate bills
- Fees payment
- Treasury challan payments
- Account statement
- Recharge
- Top up
- Complaints logging
- Enquiries
- Service requests
- Security webcam for image capture of consumer
- Additional advertisement display
To know more about our competencies in Self Service ,
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